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1. General Information
 
At Telwale.in, managed by Teli Parivar Pvt Ltd, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for detailed information regarding our shipping processes.
 
2. Order Processing
 
– Orders are processed within 1-3 business days depending on availability of the product. You will receive a notification once your order is shipped.
– Orders placed on weekends or holidays will be processed the next business day.
 
3. Shipping Rates and Delivery Estimates
 
– Shipping charges and delivery times vary based on the shipping method selected and the delivery address. These details will be displayed at checkout.
– Standard shipping typically takes 3-7 business days.
– Express shipping options, if available, will have shorter delivery times.
 
4. Shipping Locations
 
– Currently, we only ship within India. We do not offer international shipping at this time.
 
5. Tracking Your Order
 
– After your order has been shipped, you will receive an email with tracking information. 
– You can use the tracking number provided to monitor your shipment’s progress.
 
6. Delivery Issues
 
– If your package is delayed, lost, or arrives damaged, please contact us immediately at [email protected] with your order number.
– We will work with the carrier to resolve the issue as quickly as possible.
 
7. Address Accuracy
 
– Ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for packages delivered to incorrect addresses provided by the customer.
 
8. Contact Information
 
– For any questions or concerns regarding our shipping policy, please reach out to us at [email protected]
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